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What is an account?

Your account is the email you log in with, plus the profile attached to it. With one account you can create or join several workspaces. Billing, members, and notes are independent per workspace, but your profile, personal word list, and personal templates follow you into every workspace.

Account-level vs workspace-level

ItemScope
Profile, personal word list, personal templates, conversation participants, integrations (Calendar, Slack, and more)Account (the same in every workspace)
Notes shared with youAccount (gathered in one place at the top of the sidebar)
Notes, plan and billing, members, workspace word list and templatesWorkspace (separate per space)
Free trialAccount (granted 1 time at sign-up; creating a new workspace does not grant another)
A note belongs to the workspace where you recorded it, and one account can run a different plan in each workspace.

Edit your account info

Open settings from the profile icon at the top of the sidebar and go to [Profile].
  • Basic info: Edit your name, job title, bio, company name, and company description. Tiro uses what you enter as context to record more precisely.
  • Change password: Shown only when you log in with email. A new password must be at least 8 characters.
  • Display language: Language settings live in the [Preferences] menu.
  • Login email: You can’t change this yourself. If you need to, contact support. To link another login method to the same account, see account merging in the account FAQ.

Delete your account

Delete from settings under [Profile][Advanced][Delete Account]. Enter your own email to confirm, and deletion proceeds.
  • Deletion can’t be undone. Export any notes you need or move them elsewhere first.
  • Notes you created that are shared to a team folder stay in the workspace; only the author label changes to anonymous.
  • Your account and personal data are removed beyond recovery (within 30 days at most).
If you subscribe through mobile in-app purchase, you must cancel that subscription directly in the App Store or Google Play, separately from deleting your account. An active in-app subscription blocks account deletion, so cancel it in the store and try again.

Frequently asked questions

Can I create more than one account with the same email?

No. Each email maps to a single Tiro account. If you want separate spaces, create a new workspace inside the same account.

I signed up with my work email. Do I lose the account if I leave the company?

Your account is tied to your email, so losing access to that email can lock you out of login. If a job change makes the email hard to reach, let us know through support or at hello@theplato.io and we’ll help with account merging.

What happens to my notes that teammates can see if I delete my account?

Notes you shared to a team folder stay in that workspace. Only the author label changes to anonymous, and other members can still read the content.
Related pages: Account FAQ · Use Tiro on multiple devices · Workspaces