Call recording is Android-only. iOS restricts call recording at the OS level, so the menu does not appear there. It works on Samsung Galaxy devices; on phones from other manufacturers, some behavior may differ.
How it works
Tiro does not record your calls directly. Galaxy’s built-in call recorder saves an audio file on your phone, and Tiro reads that file and converts it to text. So the call recording feature in your phone’s dialer app has to be turned on first.Get started with call recording
Open the call recording screen
From the note list, tap the profile icon in the top right to open settings, then go to [Management] → [Call Recordings].
Grant storage permission
The first time you open it, storage permission is required. Tap [Grant Access] and your device’s call recordings appear, grouped by date.
Turn on auto-transcribe
Turn on the [Auto Transcribe] toggle at the top of the screen, and every new incoming call recording is converted into a note in the background.- Auto-transcribe only handles new recordings made after you turn it on. Recordings that already existed are left out so your usage does not drain all at once, so transcribe those yourself with the [Transcribe] button in the list.
- Turn on the [Upload Alerts] toggle to get push notifications for auto-transcribe results (success, failure, or credits used up).
- While auto-transcribe is on, one persistent notification stays in your notification area so Tiro can detect new recordings. Turn off auto-transcribe and it disappears too.
When something goes wrong
- No recordings show up at all: Check that storage permission is granted and that call recording is turned on in your phone’s dialer app. Pull down to refresh the list.
- Not a Samsung phone: If your device saves files to the standard Android call recording folder, they may show up in the list, but some behavior can differ, such as showing the file name instead of the phone number.
Frequently asked questions
There is no call recording menu on my iPhone.
Call recording is Android-only. iOS restricts call recording at the OS level, so the feature is not available there. If you have a recording file on your iPhone, you can convert it with audio file upload.I turned on auto-transcribe, but my old call recordings aren’t converted.
That is intended. Auto-transcribe only handles new recordings made after you turn it on. It is a safeguard so your usage does not drain all at once by accident. You can still convert older recordings with the [Transcribe] button in the list.If I transcribe the same call twice, do I get two notes?
No. The same recording file reuses the existing note, so no duplicate is created.Auto-transcribe stopped when my credits ran out.
Pending recordings are kept as is. Once usage becomes available again, whether you upgrade your plan or your payment renews, conversion resumes automatically.I’m not getting notifications about transcription results.
Turn on notification permission with the [Upload Alerts] toggle at the top of the screen. Tapping the toggle takes you to your OS settings, where you can change the permission.Related pages: audio file upload · credits